Quality Centric
Customers
Certifications

Quality Centric

HWS has standardized on 1 year hardware warranty on all equipment we sell. Most equipment manufacturers offer a 90-day warranty on new equipment and many resellers on the secondary market offer no more than 30-day guarantees.

HWS focuses on the details so you can focus on your business.

We refuse any product that does not conform to the following basic Standard Operating Procedures:

  1. Immediate verification of all serial numbers

  2. Extensive physical inspection of equipment

  3. Detailed modular and interface error free verification

  4. Port by port diagnostic testing

  5. Extensive cleaning of chassis and modules

  6. Automated restoration of factory default configurations

  7. Live network testing

  8. 24-hour stability testing

  9. Complete testing of all power supply units

 

Quality
HWS guarantees you will receive only the highest-quality product. All of our pre-owned network equipment is thoroughly tested in our Quality Centric process to ensure you receive the quality you expect every time.

Guarantee
HWS backs its entire pre-owned product selection with a standard one-year warranty to ensure our customers peace-of-mind.

Service
HWS knows that in today’s market anyone can deliver product, but not everyone can deliver the world-class service that differentiates us from every other player in the resell market. That’s why we are constantly looking for direct feedback from our customers on how we can improve, and for ways to more effectively serve our customers. We continue to introduce value-added programs and services to make sure we are keeping up with your ever-changing technology needs.


Please call or email us to find out about our buy-back programs, hardware maintenance services, and financing options.
(877) 798-5703